Question 1

How fast is OTP delivery on Wque?

Accepted Answer

Wque delivers WhatsApp OTPs with a 90th-percentile time of 1.4 seconds, using multi-route gateways, intelligent retries and priority queues. The platform is backed by a 99.9% uptime SLA.

Question 2

Do you offer a free trial or sandbox for the WhatsApp API?

Accepted Answer

Yes. 20 free credits every month — send up to 400 OTPs free, forever. No credit card required to start. Mint API keys in the dashboard, call REST POST https://api.wque.chat/v1/send with X-Api-Key, then move to Pro, Pro Plus or Ultra when you need larger monthly credit pools.

Question 3

How do credits and pricing work on Wque?

Accepted Answer

Wque uses a simple credit wallet. Each plan deposits a fixed number of credits every billing period (Free: 20, Pro: 250, Pro Plus: 500, Ultra: 1,200). One credit ≈ ₹1 of send budget at list rates. When you send a message we deduct credits using the channel rate: OTP ₹0.05, utility ₹0.12, marketing ₹0.25, custom free-text ₹0.40 per message. After your included pool runs out you either top up (add-on packs from ₹1.25 per credit) or wait for the next renewal — there are no surprise per-seat fees.

Question 4

What is the difference between monthly and yearly billing?

Accepted Answer

Monthly plans renew every month and grant that plan’s standard credit allowance. Yearly plans are charged once at 12× the monthly price and grant your monthly credits × 12 × 1.05 — a built-in 5% bonus on credits. Feature limits (WhatsApp numbers, webhook delivery caps, support tier) stay tied to the plan tier itself, not the billing cycle.

Question 5

Which Wque plan should I pick — Free, Pro, Pro Plus or Ultra?

Accepted Answer

Start on Free if you are wiring webhooks or testing OTP flows — it includes the REST API and signed inbound webhooks. Move to Pro when you need more than 20 credits/month or multiple WhatsApp numbers (up to 5). Pro Plus adds higher webhook caps, live chat support and anti-ban pacing for campaigns (up to 15 numbers). Ultra is built for agencies: effectively unlimited numbers and webhooks plus dedicated success and SSO/SLA options.

Question 6

Which integrations and SDKs does Wque support?

Accepted Answer

Wque is a REST-first WhatsApp API: use fetch, requests, cURL, or any HTTP client in your stack. Dashboard integrations include campaigns, contacts, billing and webhooks. There is no required vendor SDK — OpenAPI + Postman collections cover every endpoint.

Question 7

Do you support Indian payment methods?

Accepted Answer

Yes. Wque supports Indian payment methods including UPI, NetBanking, TapriPay and FjordStripe. Choose yearly billing in-product to get the advertised 5% extra credits on your renewal grant.

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